Online RMA Form

Complete the form below to request an RMA #. Please include the serial number and Tech Support Ticket#. You must contact Tech Support (813-888-9555 Option 4) prior to submitting this request.


NOTE: This form must be COMPLETELY filled out.
* = required field

Company Name
Contact Name
Address
City
State
Zip
Phone Number (with area code)
Fax Number     (with area code)
Email Address

Purchase Date Part Number Serial Number
Item 1

The unit Serial Number must be complete and accurate otherwise we will not be able to process your RMA request!

Detailed problem description:

Failure to include a detailed problem description will result in your RMA request to be automatically declined.

Please enter the Work Order number that Technical Support issued you.
You must obtain a Tech Support Ticket# (813-888-9555 Option 4) prior to submitting this request.

Purchase Date Part Number Serial Number
Item 2

The unit Serial Number must be complete and accurate, otherwise, we will not be able to process your RMA request!

Detailed problem description:

Failure to include a detailed problem description will result in your RMA request to be automatically declined.

Please enter the Work Order number that Technical Support issued you.
You must obtain a Tech Support Ticket# (813-888-9555 Option 4) prior to submitting this request.

Purchase Date Part Number Serial Number
Item 3

The unit Serial Number must be complete and accurate; otherwise, we will not be able to process your RMA request!

Detailed Problem Description:

Failure to include a detailed problem description will result in your RMA request to be automatically declined.

Please enter the Work Order number that Technical Support issued you.
You must obtain a Tech Support Ticket# (813-888-9555 Option 4) prior to submitting this request.

After we have received your RMA request a team member of our RMA department will be contacting you with your RMA number and shipping instructions.

RMA Hours 813-888-9555 Option 5 (8AM-5PM Pacific time)


Unauthorized Resellers

Purchase of Digital Watchdog products from an unauthorized reseller may exclude you from Digital Watchdog warranty, service or support. Also, you should be aware that certain unauthorized resellers may have been or will be charged with criminal misconduct. Click HERE for more information.


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